PGIS is a Melbourne-based commercial cleaning and integrated facility-services provider supporting more than 120 active sites across a diverse range of industries.
With over 15 years of experience, we have built our business around a straightforward commitment: deliver consistent service, communicate clearly, take responsibility and continually improve.
Melbourne’s Trusted Cleaning Partner
About ProGroup Integrated Services
ProGroup Integrated Services, commonly known as PGIS, provides tailored commercial cleaning, specialist cleaning and property-maintenance services to businesses and facilities across Melbourne.
We support single facilities and complex multi-site portfolios across childcare, education, commercial offices, automotive dealerships, retail, healthcare, hospitality and industrial environments.
Every facility has different operating hours, risks, presentation standards and service expectations. For that reason, PGIS does not rely on generic cleaning programs. We assess each site individually and develop a scope of works around the client’s facility, priorities and operational requirements.
Our objective is not simply to complete scheduled cleaning tasks. It is to provide clients with a dependable service structure supported by stable personnel, dedicated account management, proactive inspections and responsive communication.
Our Experience
120+ Active Sites
Scheduled commercial cleaning and facility services delivered across an established portfolio of active client sites.
15+ Years of Experience
Practical experience managing commercial cleaning across a range of facility types and operating environments.
Multi-Site Capability
Structured management, reporting and workforce allocation for clients operating across multiple locations.
Melbourne-Based Management
Accessible local management providing responsive support, accountability and a clear point of contact.
120+
Active Sites
15+
Years Experience
AUS
Australia Wide Coverage
Our Delivery Model
Consistency . Accountability . Communication . Continuous Improvement .
Consistency . Accountability . Communication . Continuous Improvement .
Our Values
Consistency
Clients should not have to repeatedly raise the same cleaning concerns. We focus on stable teams, clear scopes and reliable service delivery across every scheduled visit.
Accountability
We take ownership of our performance. Dedicated management, quality inspections and corrective-action processes provide clear responsibility when an issue requires attention.
Communication
Strong cleaning partnerships depend on clear and timely communication. We maintain accessible points of contact and keep clients informed about service matters affecting their facilities.
Continuous Improvement
Facilities and client requirements change over time. We use inspections, reporting and client feedback to identify opportunities to improve service delivery.
Stable Cleaning Teams
Consistent personnel become familiar with the facility, its access requirements, priorities and expected standards. This supports better service continuity and reduces the disruption associated with frequent workforce changes.
Dedicated Account Management
Each client has a clear management contact responsible for overseeing communication, service delivery, inspections and the resolution of operational matters.
Proactive Quality Control
Our quality-management approach is designed to identify issues before they develop into recurring client concerns. Scheduled inspections support accountability and ongoing improvement.
Why Clients Stay With PGIS
Flexible Service Delivery
Cleaning programs can be arranged around operating hours, trading periods, school terms, shift patterns and other site-specific requirements.
Responsive Support
When additional work or an unexpected service issue arises, clients can contact an accessible management team that understands their facility and contract requirements.
Single and Multi-Site Capability
PGIS can support individual facilities as well as organisations requiring consistent service delivery, communication and reporting across multiple locations.
Our seasoned professionals demonstrate mastery across our industry.
Our cleaners, supervisors and account managers play a central role in the quality of every PGIS contract.
We aim to allocate personnel who are suited to the facility and provide them with the necessary site information, equipment and management support. Depending on the client and environment, this may include site induction, safe-work procedures, security requirements, police checks or Working with Children Checks.
We believe that supporting stable, well-informed cleaning teams leads to stronger site knowledge, better communication and more consistent outcomes for clients.
PGIS maintains systems and documentation to support safe, responsible and compliant service delivery.
Depending on the site and contracted services, this may include:
Public liability insurance
Workers compensation insurance
Workplace health and safety procedures and management system
Safe Work Method Statements where required
Site-specific risk assessments and inductions
Role-appropriate police checks
Working with Children Checks where required
Product information and Safety Data Sheets
Incident reporting and corrective-action processes
Appropriate equipment, PPE and chemical-management procedures
Labour Hire License
Quality Management System
Environmental Management System
Sedex Member
Coupa Member
Compliance documentation can be provided during tendering, mobilisation or contractor pre-qualification processes where required.
Safety & Compliance
Industries We Support
PGIS provides cleaning and facility services across:
Childcare centres
Schools and education facilities
Commercial offices
Automotive dealerships
Retail centres
Medical centres
Gaming and hospitality venues
Industrial and warehouse facilities
Each industry is supported by a cleaning program tailored to its operating environment, access requirements, risks and presentation standards.
Partner With PGIS
Whether you manage one facility or a multi-site portfolio, PGIS can develop a commercial cleaning program around your operational requirements and expected standards.
Arrange a Complimentary Site Assessment
We will inspect your facility, discuss your current challenges and prepare a tailored scope of works for your consideration.